With CrossPeak, you can now easily track all future orders, great for companies with subscription services or who allow customers to order ahead for Holidays. Future demand reports are also available for 3PL partners, call center access or any profile that would benefit from that data. Another innovation based on customer feedback. Contact us to have your feature added today!
CrossPeak now supports White Glove shipping of large items through third -party providers, custom solutions or “our truck”. With options to ship UPS, FedEx, USPS, Stamps.com and now White Glove, Crosspeak has a shipping solution for nearly every business need.
Rate Shopping for FedEx and UPS is now available in the Shipping Module!
CrossPeak can now assign shipping class based on the most inexpensive way to ship a product based on recipient location. This allows customers who use FedEx and UPS to ship a portion of their overnight or second-day air shipments ground depending on zip code proximity to the package source. For those packages that qualify, a cost savings of $12 to $20 per package is often realized. This is another way CrossPeak is delivering lower operating costs for our customers.
We have completed the integration of USPS and Stamps.com into our shipping module. Now you can ship FedEx, UPS, USPS And Stamps.com. More Shipping News coming soon!
We have just completed an update to the performance reporting in CrossPeak to cover a wider range of business operations and critical performance metrics. The ability see product performance throughout the order and customer service process is now standard in every deployment. Updated in real time, these reports provide a central location for store owners and management to track partner fulfillment, sales performance and product returns and call center activity.
We have recently launched our Receiptful Integration Module! This new feature shares data with Receiptful and pulls comments into the OMS that are tied directly to the customers and orders.
Receiptful is a customizable receipt, abandon cart, and post-purchase interaction engine that is trusted by over 15,000 brands all over the world.
We have created a new public online demo! This is the software in it’s most basic configuration, that anyone can access. Explore the product and contact us! We would love to hear if you have interest in our software or have some feedback for us.
We have recently launched a custom deployment of CrossPeak OMS for a Digital Content Provider. Thanks to seamless integration with WooCommerce, MailChimp and their back end systems, CrossPeak has automated several manual processes to allow staff to focus on what really matters – growing their business. With our Affiliates and Point of Sale modules, trade shows are now a breeze as orders are placed in real time from any web connected laptop or mobile device.
We have completed development of an affiliates module for CrossPeak that tracks sales and commissions by affiliate partner ID ties them to customers and individual orders and the associated reports to track affiliate performance.
We have completed our ShipStation module, that integrates many of the wonderful features of ShipStation with CrossPeak. With this module, you can ship with your favorite carrier, ship through multiple carriers and even ship using the lowest cost option.
As we continue to improve CrossPeak, look for more new features!