We have just completed an update to the performance reporting in CrossPeak to cover a wider range of business operations and critical performance metrics. The ability see product performance throughout the order and customer service process is now standard in every deployment. Updated in real time, these reports provide a central location for store owners and management to track partner fulfillment, sales performance and product returns and call center activity.
We have recently launched our Receiptful Integration Module! This new feature shares data with Receiptful and pulls comments into the OMS that are tied directly to the customers and orders.
Receiptful is a customizable receipt, abandon cart, and post-purchase interaction engine that is trusted by over 15,000 brands all over the world.
We have created a new public online demo! This is the software in it’s most basic configuration, that anyone can access. Explore the product and contact us! We would love to hear if you have interest in our software or have some feedback for us.
We have recently launched a custom deployment of CrossPeak OMS for a Digital Content Provider. Thanks to seamless integration with WooCommerce, MailChimp and their back end systems, CrossPeak has automated several manual processes to allow staff to focus on what really matters – growing their business. With our Affiliates and Point of Sale modules, trade shows are now a breeze as orders are placed in real time from any web connected laptop or mobile device.
We have completed development of an affiliates module for CrossPeak that tracks sales and commissions by affiliate partner ID ties them to customers and individual orders and the associated reports to track affiliate performance.
We have completed our ShipStation module, that integrates many of the wonderful features of ShipStation with CrossPeak. With this module, you can ship with your favorite carrier, ship through multiple carriers and even ship using the lowest cost option.
As we continue to improve CrossPeak, look for more new features!
Now you can sell through CrossPeak on your tablet or laptop at trade shows or other events. Take credit card orders, add prospects to your email list, even set up a self-purchase / self-service kiosk on your iPad or laptop. We have also added payment processor Braintree to our growing list of partner integrations.
At CrossPeak, we continue to expand functionality to help you do more.
We are pleased to announce a recent launch of CrossPeak OMS for an online retailer. This is a full suite deployment that will take advantage of all the modular functionality built to date. Customer Service, Order Management, Call Center Support, 3PL Partners with WooCommerce, UPS, MailChimp and QuickBooks Integrations.
This deployment includes thousands of SKUs and over 30 users with varying levels of access permissions. Since every deployment is customized for each business, we delivered several custom reports that streamlined operations and provide valuable insight.
“The deployment was launched without any issues and the customer in very excited”, said Tom Hall of CrossPeak. “We have transformed their organization to a web based, streamlined and agile organization.”
We are pleased to announce that we have completed our WooCommerce Integration module. WooCommerce, the worlds fastest growing ecommerce platform in the world. Our Plugin is now available through WordPress.org — https://wordpress.org/plugins/crosspeakoms/.
This plugin allows for real time synchronization of order data between CrossPeak and WooCommerce.
We are pleased to announce the release of CrossPeak OMS version 1.0 which includes all the core functionality and six key modules: Customer Service, Call Center, 3PL Partners with UPS Support, Point of Sale, MailChimp and Quick books.
“It is great to have this product fully tested in ready to go to market”, said lead developer Andrew Chernosky. “We have tested this with call centers and fulfillment partners and have had wonderful response”.
Stay tuned as more modules and site launches will be coming…