Category: Software Features

Need to resend an order? CrossPeak comes with built-in features to make reshipping orders a breeze! With CrossPeak reships, you have the ability to: Easily create reshipments of any order. Simply select Create Reship from the order overview. Reship the full order or part of it, choosing the items you’d like to include. Document why… Read more »

CrossPeak allows easy tracking of promotion performance with its Coupon Usage reports. With CrossPeak reports you can: View the orders that used a specific coupon in a selected date range. View all purchases (including ones made using coupons) for a specified date range. Check the performance of your marketing partnerships, promotional landing pages, remarketing, and… Read more »

Offer your customers subscriptions to their favorite products with CrossPeak. Subscriptions automatically place customer orders at predetermined frequencies, creating recurring revenue for your business. With CrossPeak, you can: Create subscriptions with web sales or over the phone Offer different subscription frequencies such as every 2 weeks or every 6 months Set different prices for different… Read more »

Customer data is only valuable if it can be used. That’s why we designed CrossPeak to work effortlessly with the fastest growing email platform in the world, Mailchimp. With CrossPeak’s Mailchimp Integration, you can easily sync customer data for use in email marketing. Check if any of your CrossPeak customers are subscribed to your Mailchimp… Read more »

We have recently launched our Receiptful Integration Module!  This new feature shares data with Receiptful and pulls comments into the OMS that are tied directly to the customers and orders. Receiptful is a customizable receipt, abandon cart, and post-purchase interaction engine that is trusted by over 15,000 brands all over the world.

We have completed development of an affiliates module for CrossPeak that tracks sales and commissions by affiliate partner ID ties them to customers and individual orders and the associated reports to track affiliate performance.