Core
- Permission Based Views
- Login Dashboard
- Standard Reports
- Customized Reports Available
- Activity Alerts
- Activity Tracking / Audit Trails
Customer Service
- View Orders
- View Order Status
- View Customers Data
- Charge Credit Cards
- Add/Edit/Delete Orders
- Process Orders, Returns and Discounts
- Collect Demographic Information
Call Center
- Permission Based, Limited Access
- View Orders
- Create Call Notes
- Charge Credit Cards
- Process Orders, Returns, Exchanges and Reship Orders
- Call Tracking / Dispositions
- Proven to Reduce Handle Times
3Pl and FulFillment Partners with UPS Shipping
- Permission Based Logins for Partners
- Simple Fullfillment View
- Pack, Ship Status
- Print Packing Lists
- Print Pick Ticket and Labels
- Bulk Printing
Point Of Sale
- Log In and Easily Create Sales for New or Existing Customers
- Charge Credit Cards – Integrates with Authorize.net AIM & CIM, Braintree and PayPal via Braintree and Recurly
- PCI Compliant
- Support for Kits/Bundled Products
- Update Orders
MailChimp Integration
- Synchronize Email Marketing Lists with CrossPeak Customer Lists
- Automatic List Segmentation
QuickBooks Integration
- Share Sales Data
- Share Inventory
Inventory and Warehouse
- There are many products that easily handle inventory, warehouse and barcode scanning that we can integrate with through our API.
- Custom Integrations Welcome