Features

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Core

  • Permission-based Views
  • Login dashboard
  • Standard reports
  • Customized reports available
  • Activity alerts
  • Activity tracking / audit trails

Customer Service

  • View Orders
  • View Order Status
  • View Customers Data
  • Charge Credit Cards
  • Add/Edit/Delete Orders
  • Process Orders, Returns and Discounts
  • Collect Demographic Information

Call Center

  • Permission Based, Limited Access
  • View Orders
  • Create Call Notes
  • Charge Credit Cards
  • Process Orders, Returns, Exchanges and Reship Orders
  • Call Tracking / Dispositions
  • Proven to Reduce Handle Times

3PL and Fulfillment Partners with UPS Shipping

  • Permission Based Logins for Partners
  • Simple Fullfillment View
  • Pack, Ship Status
  • Print Packing Lists
  • Print Pick Ticket and Labels
  • Bulk Printing

Point Of Sale

  • Log In and Easily Create Sales for New or Existing Customers
  • Charge Credit Cards – Integrates with Authorize.net AIM & CIM, Braintree and PayPal via Braintree and Recurly
  • PCI Compliant
  • Support for Kits/Bundled Products
  • Update Orders

MailChimp Integration

  • Synchronize Email Marketing Lists with CrossPeak Customer Lists
  • Automatic List Segmentation

QuickBooks Integration

  • Share Sales Data
  • Share Inventory

Inventory & Warehouse

  • There are many products that easily handle inventory, warehouse and barcode scanning that we can integrate with through our API.
  • Custom Integrations Welcome