Category: General

2020 has certainly been the year of online shopping, and CrossPeak has been there to make it all possible. So far this year, CrossPeak has: Successfully processed over 300,000 orders Handled over 500,000 product transactions Managed over $30,000,000 in order revenue CrossPeak is an easy, effective, and customizable way to organize and manage WooCommerce orders.… Read more »

COVID-19 has forced small and large businesses to rethink their selling strategies. Many businesses have added an eCommerce component to their model, or have had their pre-existing online business boom. A booming business is great, but huge growth in a short period of time can leave businesses unprepared. Without a solid order management system, orders… Read more »

CrossPeak makes shipping your products for the holidays easy. With CrossPeak Order Management System, you can: Easily monitor shipping statuses Print packing lists, pick tickets, and shipping labels—individually or in bulk! Reship full or partial orders, logging reason for reshipment Allow customers to add gift messages and select specific delivery dates Plus, with CrossPeak’s 3PL… Read more »

Is your website collecting the right amount of taxes from your customers? With economic nexus laws, sales thresholds for collecting sales tax now vary from state to state, making it difficult to know how much sales tax to collect when selling online. At CrossPeak, we recognize the importance of correct tax collection on your eCommerce… Read more »

Being able to see product trends and product popularity is valuable information for any business. Knowing what products are big sellers can help you know where to focus your advertising efforts (and what marketing efforts are paying off!) Also, knowing high-sellers is important for stock level purposes—keeping popular products in stock keeps both you and… Read more »

CrossPeak provides call centers with the tools necessary for efficient order processing and excellent customer service. With CrossPeak’s intuitive interface, training is quick and easy—which means less time training and more time handling calls! Useful Features for Call Centers Call tracking for disposition metrics. Ability to create call notes. Easy search for agents to efficiently… Read more »

CrossPeak’s 3PL and Fulfillment Partners Plugin makes high-volume shipping easy. UPS and FedEx integration makes shipping and tracking simple. Partners can print packing lists, pick tickets, and shipping labels in bulk. Have the ability to assign specific products and categories to different partners. Unique partner logins only allow partners access to their orders in the… Read more »

It’s been another great year for CrossPeak OMS. So far in 2018, CrossPeak has: Successfully processed over 80,000 orders Handled over 110,000 product transactions Managed over $6,000,000 in order revenue CrossPeak is a reliable and efficient solution for all of your WooCommerce order management needs. View the online demo or contact us today to learn… Read more »

CrossPeak will play a key role in a successful holiday season for its users this year. With the CrossPeak platform you can: Handle a high volume of orders on the web as well as over the phone, and manage them all from one place. Capture gift messages and select specific delivery dates so that personalized… Read more »